The brand new Partner Portal is here!
For our Backup ONE Partners:
It is our daily endeavor to make backup solutions as secure and simple as possible for you and your customers. Recently, our focus has been on revamping the Partner Portal through which you manage all your backup customers. We are pleased to briefly introduce the new features to you in this email.
Everything New in the Partner Portal
The new Partner Portal's design is similar to the previous version to make the transition easier. However, under the hood, many things are new. Learn about all the changes in the following lines.
Simplified Customer Management
The customer management has been significantly simplified and made more organized. You now have a better overview of the status of each customer account and can log directly into them via a link (login opens in a separate browser tab).
Two-Factor Authentication
Protect your Partner Portal account with the new two-factor authentication. Once activated, you will receive an SMS with a code for each login attempt, which is valid for 5 minutes.
User Management: Logins for Your Internal Users
Give your internal colleagues access to customer management by creating their own user accounts. These additional user accounts can only be created and edited by your company administrator.
New Section: Marketing Materials
You can now download flyers and partner logos directly from the Partner Portal. Additionally, you can request other marketing materials.
Much More
While using the portal, you will surely notice many other smaller changes.
Have you already tested the new Partner Portal? We look forward to your feedback!
- Log in to your user account at https://partner.backup.ch
- Thoroughly test the new features (2FA, user management, and the new customer management)
- Provide us feedback about the new Partner Portal using the link located in the top right corner at any time
We sincerely hope that these innovations will make your backup and customer management even easier. Do you have questions about the new Partner Portal or the Partner Program? We are here to help.
Best regards,
Your Backup ONE Team
Phone: +41 31 511 36 00
Email: info@backup.ch