How to disable Cyber Protect Monitor/Tray

There are two possible solutions

  1. Disable Cyber Protect Monitor using the installation tool
  2. Disable Cyber Protect Monitor via Registry (e.g. afterwards)

1. Disable Cyber Protect Monitor using the installation tool

By default, the Cyber Protect Monitor is installed along with the installation. It automatically starts at system startup and informs you about the current backup status and the time of the next backup

If you don’t want to use this tray tool, you can disable it during installation (the backup and management via web console works independently).

Here’s how to disable the Cyber Protect Monitor

  1. Download the installation package from the web portal (click «Add» in the top right)
  2. Run the installer and click «Edit programs to be installed» under the Update button
  3. Uncheck the «Cyber Protect Monitor» checkbox and click «Done».
  4. Complete the installation as usual
  5. Done – The agent will now be installed normally and can be managed via the web console at https://portal.backup.ch

2. Disable Cyber Protect Monitor via Registry

Here’s how to disable the Cyber Protect Monitor (Backup Monitor) on a single machine:

Windows:

  1. Open Registry Editor: Start -> in the Search, enter regedit.exe and press Enter.
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  3. Right-click on MmsMonitor.exe and select Delete.

macOS:

Run this command in Terminal to disable the tray monitor using a script that was installed during installation:

sudo «/Library/Application Support/BackupClient/Acronis/tray_control.sh» disable

To disable the Cyber Protect Monitor on all machines in a domain or organization, you can create Group Policy Objects:

  1. Log on to the domain controller as a domain administrator; if the domain has more than one domain controller, log on to any of them as a domain administrator.
  2. If you are planning to deploy the agent in an organizational unit, ensure that the organizational unit exists in the domain. Otherwise, skip this step.
  3. In the Start menu, point to Administrative Tools, and then click Active Directory Users and Computers (in Windows Server 2003) or Group Policy Management (in Windows Server 2008 and Windows Server 2012).
  4. In Windows Server 2003:
    • Right-click the name of the domain or organizational unit, and then click Properties. In the dialog box, click the Group Policy tab, and then click New.

    In Windows Server 2008 and Windows Server 2012:

    • Right-click the name of the domain or organizational unit, and then click Create a GPO in this domain, and Link it here.
  5. Name the new Group Policy object Delete Backup Monitor.
  6. Open the Delete Backup Monitor Group Policy object for editing, as follows:
    • In Windows Server 2003, click the Group Policy object, and then click Edit.
    • In Windows Server 2008 and Windows Server 2012, under Group Policy Objects, right-click the Group Policy object, and then click Edit.
  7. In the Group Policy object editor snap-in, expand Computer Configuration.
  8. Expand Preferences -> Windows Settings.
  9. Right-click Registry, then point to New, and then click Registry Item.
  10. In Action, select Delete.
  11. In the Hive field, insert HKEY_LOCAL_MACHINE
  12. In the Key Path, click on the button with 3 dots and browse to SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MmsMonitor.exe in the registry structure
  13. In the Value type, insert REG_SZ
  14. In the Value data, insert C:\Program Files\BackupClient\TrayMonitor\MmsMonitor.exe
  15. Click OK to close the Properties dialog box.
Aktualisiert am 30. Juni 2025