How can I restore files/folders/backups?
You have the following two options for restoring data from the backup.
Option 1 (recommended) – Via Management Portal
- Please log in at https://portal.backup.ch and select the corresponding machine
- Now click on «Restore» on the right and select «Restore files/folders»
- If you have set a password for the backup, you can enter it now in the corresponding field
- Now you can choose which folders and files you want to restore from each backup
- You can additionally choose whether you want to download the file (as ZIP in browser) or restore it directly to the source machine.
Option 2 – For professional users only – Web Restore
The Web Restore Portal (https://portal.backup.ch/wr/) has been developed only for the restoration of backups by professional users. It enables the restore and download of all data from all available backup sets.
Warning: If you delete archives here, they will be deleted immediately and irreversibly. This cannot be undone by us!
- Please log in via https://portal.backup.ch/wr/ (with your Backup ONE login credentials as in Method No. 1) to restore folders and files. Please note: here you can only restore the latest/most current version of your files. If you want to restore a specific version from an earlier backup, please use Method No. 1.
Aktualisiert am 30. Juni 2025